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Terms & Condtions
Legal Conditions
Thank you for visiting our Web Site ("Site"). YOU SHOULD READ THE
FOLLOWING TERMS CAREFULLY BEFORE USING THIS SITE. These Legal Conditions govern
the use of and access to this http://www.RetroStopFootwear.com(/") website.
Your use of this Site is governed by the following terms of use ("Terms").
If you do not agree with all of these Terms, please exit this Site . By using
this Site, you agree to comply with and to be bound by these Terms , including
the privacy policy and, when you make an online purchase, the purchase information.
RetroStopFootwear.com reserves the right to, from time to time, change these
Terms at its sole discretion. By using this Site after any such change, you
agree to comply with, and be bound by , the Terms as changed. Copyright, Trademark
and Other Intellectual Property Protection This Site as a whole, and all material
on this Site, is protected by copyright and other intellectual property rights.
See separate copyright and trademark notice for further information.
Submissions
You agree that any and all suggestions, designs, concepts, photographs, testimonials,
and other items or materials (except for your personal information) disclosed
or submitted to RetroStopFootwear.com through this Site or by other means("Submissions")
are neither confidential nor proprietary to you. All submissions become RetroStopFootwear.com'
property upon submission to RetroStopFootwear.com. By making a Submission
to RetroStopFootwear.com, you assign to RetroStopFootwear.com all rights,
title and interests, including copyrights, in the Submission. RetroStopFootwear.com
has no obligation (i) to keep any Submission confidential; (ii) to pay you
or anyone any compensation for any Submission or for using a Submission; or
(iii) to respond to or acknowledge any Submission. You represent and warrant
that no Submission you make will violate any right of any third party, including,
but not limited to, copyright, trademark, patent, trade secret, privacy or
other personal or proprietary right. By making a Submission, you agree that
RetroStopFootwear.com has the right (but not the obligation) to copy, publish,
distribute or use such Submission for any purpose, including, but not limited
to, advertising, promotional, product development or other commercial purposes,
without compensation to you or to any other person. You are and shall remain
solely responsible for the content of any Submission you make.
Links
This Site may contain links to other websites. RetroStopFootwear.com is not
responsible for the availability of, or any content or material contained
in, or obtained through, any such sites. RetroStopFootwear.com does not, by
linking to another site, or by making reference to any third-party information,
products or services, endorse those sites or materials. Any questions or comments
relating to any other site should be addressed to the operator of those sites.
No linking to this website is permitted without RetroStopFootwear.com's prior
written permission.
Products
The RetroStopFootwear.com products depicted on this Site are representative
of the RetroStopFootwear.com collection. Not all RetroStopFootwear.com products
are shown in this Site. The style, designs and colors of the RetroStopFootwear.com
products shown in this Site may be changed without notice.
Disclaimer
Material in this Site may contain inaccuracies or typographical errors. RetroStopFootwear.com
is not liable or responsible for any inaccuracies or errors, or for any loss
or damage caused by or arising from any user's reliance on information obtained
from or through this Site. It is your responsibility to evaluate the information
and other content available through this Site. This Site and the information
and materials contained in this Site are subject to change at any time, and
from time to time, without prior or subsequent notice.
No Warranties
This site and the contents of this site are provided on an "as is"
and "as available" basis. RetroStopFootwear.com makes no representations
or warranties of any kind, express or implied, including, but not limited
to, warranties of title or freedom from malicious programs (such as viruses,
worms or trojan horses) or implied warranties of merchantability or fitness
for a particular purpose, with respect to this site or its contents and expressly
disclaims any representations and warranties. RetroStopFootwear.com does not
represent or warrant that the information contained in this site is accurate,
complete or up-to-date, that this site is free of defects or that any defects
will be remedied. You agree, by using this site, that your use of this site
is at your sole risk, that you assume full responsibility for all loss of
use, loss of data and costs associated with all necessary servicing or repairs
of any equipment and/or software that you use in connection with this site,
and that RetroStopFootwear.com shall not be responsible or liable for any
damages of any kind whatsoever arising out of, caused by or related to your
use of this site. Where applicable law does not allow the exclusion of implied
warranties, some or all of the foregoing disclaimers of warranty may not apply
to you.
Limitation of Liability and Indemnity
In no event shall RetroStopFootwear.com be liable for any actual, direct,
indirect, special, punitive, incidental, exemplary or consequential damages,
or any other damages whatsoever, even if RetroStopFootwear.com has been previously
advised of the possibility of such damages, whether in an action under contract,
tort or under any other theory, arising out of or in connection with the use,
inability to use, or performance of the information, products and materials
on this site. Because some jurisdictions do not allow the exclusion or limitation
of liability for consequential or incidental damages, some or all of the above
limitations may not apply to you.
RetroStopFootwear.com shall be under no liability for any delay or failure
to deliver products or otherwise perform any obligation as specified in these
legal conditions if the same is wholly or partly caused by circumstances beyond
our reasonable control.
You agree to defend, indemnify and hold harmless RetroStopFootwear.com, its
affiliates and their officers, directors, employees and shareholders from
and against any and all claims, damages, losses, costs and expenses, including,
but not limited to, reasonable attorneys' fees and court costs, arising from
or related to your use of this Site.
Miscellaneous
English is the only language offered for the making or conclusion of any contract
regarding this website or an online purchase.
Online Purchase Information
This Online Purchase Information governs purchases made through the http://www.RetroStopFootwear.com/
website.
Purchasing
Depending on availability, purchases may be made either directly through http://www.RetroStopFootwear.com/
or through the assistance of a customer services support representative.
Online purchases from this section of the website may be made by anyone, for
delivery to a billing address, as registered with the clients' credit card
company. We are unable to deliver online purchases to non-registered addresses
at this time, but invite our clients to visit our website at http://wwwRetroStopFootwear.com/.
Immediately after an order has been submitted, an automated sales invoice
will be forwarded to the email provided to us during the order process. This
sales invoice should be retained for any future references. Without this receipt,
we would not be able to validate your purchase, and accordingly, will not
be able to proceed with any requests.
Product Availability
All products from this website are subject to availability; as necessary,
we reserve the right to limit the quantity of products we supply; supply only
part of an order or to divide up orders. We also reserve the right to alter
the terms or duration of any special offers or sale promotion. Should a product
not be available according to your specified sizing requirements, we will
notify you by email. At that time you can either request another size . Customers
are advised to take this into consideration during the order process and/or
contact our customer services to clarify on sizing availability.
Title to any products you order on this website, and its associated risk of
loss, damage or return (due to failure of receipt of by customer) of the product,
PASSES TO YOU at the point of shipment of the products with our shipping agent.
We are no longer responsible for compensation, refunds or replacements after
this point in time.
All footwear merchandises on this website are listed in either US men size,
unless otherwise stated. Please note that "Air Jordan" products
may run in sizing differences. Clients are advised to contact our customer
services for further clarification prior to purchasing.
Pricing and Payment Options
While we try to ensure that all prices on our website are accurate, errors
may occur. If we discover an error in the price of the merchandise you have
ordered, we will give you the option of reconfirming your order at the correct
price or canceling it. If we are unable to contact you, we will treat the
order as cancelled within 48 hours of our attempt to communicate with you.
Prices displayed on the RetroStopFootwear.com website are quoted in U.S. dollars,
unless otherwise specified. RetroStopFootwear.com accepts the following forms
of payment for online purchases:
Visa, Mastercard or Money Order :
You can find the address to send your certified cheque or money order to in the checkout process alternativley you may contact us. sales@RetroStopFootwear.com
Credit Card Online Payment:
Payments should be made via the checkout process. We
at RetroStopFootwear.com have our own SSL(Secure Sockets Layer), so you should
never have to worry about your information leaking.
If payments are made by credit card, the transaction will be charged to your
credit card only after we have verified your card details, received credit
authorization. Your credit card will not be charged at the time you submit
your order. For all other payments, once payment is confirmed cleared, your
order will be processed shortly after.
Sales Tax and Custom & Duties
Given that RetroStopFootwear.com ships worldwide, we do not charge federal,
state, local or county taxes on online transactions; however, it is the customer's
responsibility to ensure proper payments as required by applicable laws.
Therefore, please note that your on-screen transaction total "does not"
reflect estimated tax. The actual sales tax should be calculated by you when
your order is shipped. The customer is also responsible for all customs and
duties at the point of entry into the country of destination.
Shipping and Delivery
For security reasons, RetroStopFootwear.com online purchases may be shipped
only to the billing address of your credit card. All purchases are shipped
with one of our shipping agents. To estimate the total delivery time for your
purchase, please allow up to five BUSINESS days to process your order for
shipment, in addition up to approximately fiveteen BUSINESS days for delivery.
Orders are processed and delivered Monday through Friday, excluding holidays.
RetroStopFootwear.com cannot be responsible for unanticipated delays.
Customers are responsible for providing a full valid address, including apartment
number if applicable, for delivery. They are responsible for arranging mail
forwarding if they are moving, and for putting a vacation hold if they do
not anticipate that they will be at home when the package is due to arrive.
Customers are entirely responsible for ensuring the receipt of the package,
and RetroStopFootwear.com WILL NOT BE RESPONSIBLE for returned orders due
in part by customer negligence. (refer to Product Availability)
Tracking
A shipping confirmation may be requested by the customer approximately three
to four business days after submitting an order. In addition, we will email
a sales invoice immediately after an order is placed for confirmation that
your purchase had been accepted for processing.
To ensure the security of your delivery, we are unable to provide you with
details on our communications with our shipping agents. However, we do provide
tracking numbers upon request, and maintain tracking numbers for each delivery.
At times, there may be an error in providing this information to customers.
As this information is provided to us by our shipping agents, customers may
submit another request for further clarification. We are not liable and/or
responsible for any losses or damages that may arise given such an occurrence.
If you have questions about the delivery of your purchase, a RetroStopFootwear.com
customer support staff will be pleased to assist you via email at sales@retrostopfootwear.com
Legal Disclaimer
If you are affiliated with or work for Nike or Air Jordan either directly or indirectly, or any other related division, group, or attorneys, or were formally a worker, you CANNOT place an order through our website. If in fact you are affiliated or were affiliated with the above said companies, by placing an order through this website you are violating these terms, and you are violating code 431.322.12 of the Internet Privacy Act signed by Bill Clinton in 1995. This means that you CANNOT threaten our ISP(s) or any person(s) or company storing these files, and cannot prosecute or file suit against any person(s) affiliated with this website. Any purchase of replica products or variants made through our website, is made with the agreement that the products are being purchased for collecting or nostalgic purposes. Any other use of the products sold on our website would be a violation of our terms of sale. Violations would include purchasing replicas for resale as authentic merchandise, or for the intent to take legal actions towards RetroStopFootwear.com. By submitting an order through this website, you are agreeing to an expressly and implied contract to all terms as stated above, indicating that you have no relation to any of those companies, and affirm that you are in compliance with all federal, state, and local laws.
Exchanges
RetroStopFootwear.com wants to ensure your continued satisfaction. For RetroStopFootwear.com
online purchases, we are able to accept merchandise not worn, used or damaged
for an exchange when accompanied by the original sales invoice.
Customers MUST contact our customer services via our website at http://www.RetroStopFootwear.com/
and/or via email at sales@RetroStopFootwear.com within 7 business days from
the date of delivery. Additionally, all products must be returned to us AT
YOUR EXPENSE within 10 business days from the date of delivery. Our return
address can be obtained from contacting our customer services. In returning
your merchandise, you are required to obtain a tracking number from the shipping
agent and provide us with this information. Any returns without a tracking
number or requests made past the expiration period; unfortunately, will not
be honored.
Exchanges : Customers are required to contact our customer services to request
for an "Exchange Reference Number". This number should be retained
for future references when contacting our customer services. However, all
exchanges will be reviewed for permissibility.
UNACCEPTABLE REASONS for an exchange may encompass, but is not limited to,
the following:
Color(s) of the merchandise are darker/lighter than displayed
Merchandise had minor color differences from the picture
Merchandise does not fit (i.e. due in part of error by the customer)
Merchandise does not fit (i.e. after processing of next half-size)
Damaged or used merchandise after usage by the customer
Damaged merchandise incurred during the course of delivery (refer to Product
Availability)
Easy-to-follow instructions for exchanging merchandise will be provided by
a customer services support staff after receiving your contact. However, in
order to avoid such a stage, clients are advised to clarify unclear issues
before placing any orders. Please ask any questions you may have before ordering
to prevent any potential problems. Every effort will be made to ensure a prompt
exchange and an email notification will be sent once the return has been processed.
Changes/Cancellations
If you wish to cancel or modify your order, please send an email as soon as
possible to sales@RetroStopFootwear.com. We will make every effort to accommodate
your request; however, once a product has left our premises for processing
and shipping, the purchase cannot be cancelled or modified. In this case,
please refer to our exchange policy.
Contact Us
For additional assistance concerning our online store or your online purchase, please feel free to contact us via email at sales@RetroStopFootwear.com